Resume

MARKETING & BACK OFFICE, SOURCEMAKER CO.,

— 5/2023- PRESENT

• Translated official company website from Japanese to English
• Prepared official company Notion page in Japanese
• Wrote, filmed and edited informational videos in English for hiring international employees
• Created company pitch deck (Japanese version)
• Created company press releases

GLOBAL MARKETING & COMMUNICATIONS, TENGA CO., LTD

— 9/2022-5/2023

• Planned and created content for all TENGA and iroha social accounts (Instagram, Twitter, Facebook)
• Delegated daily customer inquiries to relevant members of the team
• Wrote and analyzed SEO content for TENGA and iroha USA EC site
• Assisted with ideation, copywriting, and analysis for monthly sales promotions

B2B GLOBAL LOGISTICS・E-COMMERCE, THAT NONNATIVE PRODUCTION (TNP)・COVERCHORD -

10/2020-9/2022

• Managed wholesale international shipping logistics from Japan→ World
• Communicated with wholesale clients throughout the invoicing, delivery process
• Used Python to improve invoicing and order confirmation efficiency
• Handled all international customer inquiries for COVERCHORD e-commerce site
• Oversaw the international shipping operations for COVERCHORD warehouse (investigating DHL rates, reducing shipping errors in the Japan warehouse)
• Translated all product line sheets from Japanese to English
• Translated content for COVERCHORD from Japanese to English

Education

Scripps College, Claremont CA — Bachelor of Arts, Foreign Languages: French & Japanese concentration